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Coaching: Design · Core

Define product roles and a career framework

Clear roles and levels help PMs know what is expected and how to grow. Base them on skills and scope, not just titles.

About 5-15 daysEvergreenLast reviewed 5 November 2026

Who this applies to

Skills it builds
Leadership and coaching
PM types
All
Product types
All
Starting points
All
Ways of working
All
Experience
Intermediate (1 to 4 years)Experienced (5+ years)
Size of organisation
All

Steps, by experience

Beginner (under 1 year)

  1. List the product roles you have today and what each does.
  2. Describe each level by what the person owns and the skills they show.
  3. Start from a published framework rather than from scratch.
  4. Test the draft with PMs at different levels.
  5. Agree it with HR and leaders.

Intermediate (1 to 4 years)

  1. Include both people-leader and senior individual paths.
  2. Use the framework for hiring, reviews and development plans.
  3. Keep it short enough to use in a conversation.

Experienced (5+ years)

  1. Align product levels with engineering and design levels.
  2. Link the framework to pay and promotion with HR.
  3. Review it each year as roles change.

Who can do this

Owner: Product manager

Can be delegated to

  • People / HR partner: Align with HR policies, pay and promotion

Reviewed by: People / HR partner, Senior leader / sponsor

Tool examples

Confluence
Publish the framework with examples for each level.
Google Docs
Draft levels and collect comments.

Definition of done

  • Roles and levels described
  • Tested with PMs
  • Agreed with HR

Common pitfalls

  • Levels defined only by years
  • No senior individual path
  • A framework too long to use

Do these first

Sources