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Strategy: Diagnose · Core

Diagnose the core challenge

Good strategy names the main obstacle in the way. A clear diagnosis tells you where to focus, and stops the strategy becoming a list of goals.

About 2-5 daysEvergreenLast reviewed 5 November 2026

Who this applies to

Skills it builds
Strategy and visionDiscovery and research
PM types
All
Product types
All
Starting points
All
Ways of working
All
Experience
All
Size of organisation
All

Steps, by experience

Beginner (under 1 year)

  1. From your summary, list the problems that hold the product or company back.
  2. Ask which one, if solved, would make the others easier.
  3. Write it as a short diagnosis: what is going on and why it matters.
  4. Check it with two or three people who know the area well.
  5. Keep goals and wishes out of the diagnosis.

Intermediate (1 to 4 years)

  1. Look for root causes rather than symptoms.
  2. Test the diagnosis against evidence that could prove it wrong.
  3. Agree the diagnosis with the sponsor before choosing what to do.

Experienced (5+ years)

  1. Diagnose across products or teams, where the real challenge often sits.
  2. Name uncomfortable causes, such as how the organisation works.
  3. Use the diagnosis to rule out popular but weak options.

Who can do this

Owner: Product manager

Reviewed by: Senior leader / sponsor

Tool examples

Miro
Group problems and draw how they cause each other.
Confluence
Publish the diagnosis as a short page for comment.

Definition of done

  • One core challenge named
  • Diagnosis backed by evidence
  • Sponsor agrees the diagnosis

Common pitfalls

  • Writing goals instead of a diagnosis
  • Naming too many challenges
  • Avoiding the awkward cause

Do these first

Sources