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Any phase · Ways of working

Run a retrospective

A regular session where the team looks at how it is working and agrees one or two improvements. It is how teams get better over time.

About 1-2 hoursEvergreenLast reviewed 5 November 2026

Who this applies to

Skills it builds
Delivery and executionLeadership and coaching
PM types
All
Product types
All
Starting points
All
Ways of working
All
Experience
All
Size of organisation
All

Steps, by experience

Beginner (under 1 year)

  1. Hold it at the end of each sprint or every few weeks.
  2. Make it safe: what is said stays in the room, and no blame.
  3. Ask what went well, what did not and what to try.
  4. Group the ideas and vote on the most important.
  5. Agree one or two actions with owners.
  6. Check last time's actions at the start of the next one.

Intermediate (1 to 4 years)

  1. Vary the format to keep it fresh.
  2. Agree a small number of actions.
  3. Follow up actions next time.

Experienced (5+ years)

  1. Look at patterns across several retrospectives.
  2. Use data such as cycle time to inform discussion.
  3. Address team health, not just process.

Who can do this

Owner: Product manager

Can be delegated to

  • Scrum Master or Delivery Manager: Facilitate the retrospective

Reviewed by: Scrum Master

Tool examples

Miro
Use a retrospective template with sticky notes.
Confluence
Use the retrospective page template to record actions.
Mural
Run anonymous input then group and vote.

Definition of done

  • Held regularly
  • One or two actions with owners
  • Previous actions reviewed

Common pitfalls

  • Too many actions
  • Same complaints every time with no change
  • The most senior person dominates

Sources